ScreenConnect Code Signing: The Backstory and Tips for MSPs
There have been many certificate changes with ScreenConnect, leaving many MSPs frustrated and scrambling to…
4 Reasons CloudFlare isn’t good for MSP tools
CloudFlare, the popular security services provider, probably isn’t a good choice for your MSP tools.…
ConnectWise Automate Firewall ports: The complete guide
ConnectWise Automate firewall ports have changed over the years, and many partners still have ports…
5 Lessons from the CVSS 10 ScreenConnect Vulnerability
It’s been six months since the CVSS 10 ScreenConnect vulnerability (CVE-2024-1709), and now that the…
Cloud Automate security isn’t necessarily better
Is Cloud Automate (aka Hosted RMM) more secure? In light of the recent ScreenConnect vulnerability,…
Protecting ScreenConnect with a WAF
In light of the critical vulnerabilities (CVE-2024-1709 and CVE-2024-1708) impacting ScreenConnect, we wanted to get…
EoL software and MSP insurance requirements
Here at Automation Theory, we advocate for keeping Automate’s MySQL database patched for typical security/performance/stability…
MySQL 5.7 End of Life: What Connectwise Automate admins need to know
The MySQL 5.7 end-of-life date is October 21, 2023. Many Connectwise Automate partners are on…
Defending the MSP tool stack in a zero-day world
We had the pleasure of being a vendor and speaking at MSPGeekCon23 — and it…
Connectwise Automate IP Restrictions: The good, bad, and ugly
IP restrictions for Connectwise Automate were released in patch 2022.11. This long-awaited feature has some…