Automation Theory swiftly resolved our Automate critical server issues during CrowdStrike outage
We cannot express enough gratitude to Automation Theory for their incredible support during the recent CrowdStrike bug that took down half of the internet. Our MSP was impacted, with all our clients’ endpoints and our ConnectWise Automate server experiencing a BSOD. This outage brought our operations to a halt. After remediating the BSOD on our Automate server, we weren’t able to get Automate to start, with the LabMySQL service crashing consistently.
In the early hours of Friday morning. at 5:43 am, we reached out to Automation Theory, desperate for assistance. To our immense relief, we received a prompt response by 6:21 am, offering a virtual meeting to address the issue. By 9 am, thanks to their expertise and swift action, our Automate server was up and running smoothly again, despite the challenging circumstances.
Automation Theory’s professionalism, responsiveness, and technical proficiency were outstanding. Their ability to resolve our critical issues on such short notice, especially during a global outage, was nothing short of impressive. We highly recommend Automation Theory to any organization in need of reliable Automate consulting.
Thank you, Automation Theory, for your exceptional service and dedication.
No Hassle, Just Success: Automate Migration!
Given the complexity and potential for disruption, I was initially apprehensive about the ConnectWise Automate server migration. However, I am thrilled to say that our experience with Automation Theory was outstanding. Jeremy and the team handling the migration not only met but exceeded our expectations. The morning after our migration, we encountered zero issues, and we are extremely pleased with our decision to have Automation Theory complete this migration.
Jeremy Oaks is an asset to your organisation.
Jeremy jumped into a priority issue for us last week and performed amazingly….. He got us back up and running in a matter of hours.
Jeremy is amazing and we will be formalising our relationship as a result of Jeremy’s knowledge, skills and commitment.
Well done Jemery!
Smooth and fast ConnectWise Automate server migration!
Our consultant did this migration so fast we were left dizzy, in a good way! Everything went exactly as planned, and none of our techs even noticed any downtime. I am as happy as anyone can possibly be happy. 🙂
Worth every cent!
Automation Theory has the skills required and experience to move and secure your Automate instance. This was an easy and right decision!