Top 5 myths about the Automate Database

As we begin discussing myths about the Connectwise Automate database, we’d like to go on record and say that most of the published information is wrong or misleading. Databases are extremely complex, and most of the existing tuning or maintenance advise is not holistic in nature — it treats symptoms and not the root causes. […]
Is your Automate server open to the world?

Restricting access to parties that need it is a core tenant of IT security. As IT professionals, if a client wanted to leave well-known management ports (like 22 for SSH, or 3389 for RDP) accessible from anywhere, even with proper lockout measures, we’d likely explain that it’s unwise to do. Our preference would likely be […]