Do you need a WAF for ConnectWise PSA, or other cybersecurity hardening? In short, yes! In this blog post, we’ll explore the attack surface and defense techniques for ConnectWise PSA (aka ConnectWise Manage, or just “ConnectWise,” depending on how long you’ve been in the industry).
CloudFlare, the popular security services provider, probably isn’t a good choice for your MSP tools. Here at Automation Theory, we’ve seen the whole spectrum of security options for MSP tools. While their services are easy to use, several things lacking in the CloudFlare offering make
ConnectWise Automate firewall ports have changed over the years, and many partners still have ports open that aren’t required (or are dangerous to have open). Since the guidance has changed over the years, we wanted to create an updated guide that covers how the protocols
It’s been six months since the CVSS 10 ScreenConnect vulnerability (CVE-2024-1709), and now that the dust has settled, it’s a prime opportunity to glean go-forward security insights from lessons learned during the incident. Below, we’ll walk through five lessons each MSP should review and consider
Is Cloud Automate (aka Hosted RMM) more secure? In light of the recent ScreenConnect vulnerability, ConnectWise has touted the security benefits of using their cloud-based products. The software and features are approximately the same no matter the hosting configuration (some space restrictions notwithstanding), so ultimately,
In light of the critical vulnerabilities (CVE-2024-1709 and CVE-2024-1708) impacting ScreenConnect, we wanted to get information quickly posted about security options for ScreenConnect. In this post, we’ll review the benefits and common issues associated with using a WAF for ScreenConnect. Note: If your ScreenConnect isn’t
RMM scaling is an increasingly common conversation as M&A transactions abound in the MSP space. As companies merge (or experience rapid organic growth), questions arise regarding how scalable Connectwise Automate is. The initial answers might seem discouraging, but we’d like to set the record straight:
Here at Automation Theory, we advocate for keeping Automate’s MySQL database patched for typical security/performance/stability reasons. However, we’ve recently seen clients purchase our MySQL maintenance packages for cyber insurance reasons — a trend we hadn’t seen before. One client explained that his insurance carrier added
