Here at Automation Theory, we advocate for keeping Automate’s MySQL database patched for typical security/performance/stability reasons. However, we’ve recently seen clients purchase our MySQL maintenance packages for cyber insurance reasons — a trend we hadn’t seen before. One client explained that his insurance carrier added
The MySQL 5.7 end-of-life date is October 21, 2023. Many Connectwise Automate partners are on MySQL 5.7, so here at Automation Theory, we wanted to clarify what that means for the day-to-day operations of Automate and how to take action. End of Life: Just like
We had the pleasure of being a vendor and speaking at MSPGeekCon23 — and it was a fantastic conference! We presented our talk, “Defending the MSP tool stack in a zero-day world,” and converted it into a blog format below. Setting the stage: the zero-day
IP restrictions for Connectwise Automate were released in patch 2022.11. This long-awaited feature has some nuances worth noting in the implementation, which we’ll discuss below. But first, let’s review the good parts of this feature. The good: IP restrictions are possible with Connectwise Automate Right
MSPs everywhere are concerned about RMM security, and with good reason — cyber attacks against MSPs are increasing. Bad actors know that the RMM system is the entry point to all downstream client environments. This ability paints a large target on any RMM, making them
We’re approaching the one-year anniversary of the Kaseya VSA attacks, and here at Automation Theory, we were curious about the state of security for Connectwise Automate. Many MSPs we work with are concerned about similar threats and attacks against the Automate platform. To this end,
Recent world events lead many to conclude that cyber-attacks may be imminent for many countries, and protecting Connectwise Automate from such attacks is on the mind of many MSPs. Below we discuss some background on the threat, and what MSPs can do to defend ConnectWise
ConnectWise Automate security is something at the forefront of discussion for every MSP. Previously we’ve discussed security from the WAN angle, and how reverse proxy technology can be implemented to reduce the attack surface. However, internal LAN communications can also be an attack vector, and
