Scaling ConnectWise Automate with a 3-way split

RMM scaling is an increasingly common conversation as M&A transactions abound in the MSP space. As companies merge (or experience rapid organic growth), questions arise regarding how scalable Connectwise Automate is. The initial answers might seem discouraging, but we’d like to set the record straight: it’s possible to scale Automate much larger than you’d initially […]

Connectwise Automate 2021.5 patch performance issues

Connectwise Automate Patch 2021.5 was released on May 11, and it contains security fixes for device inventory. It also contains performance issues for large Automate partners. Patch performance woes After applying the 2021.5 patch partners with large servers started to report miscellaneous problems — login issues, scripts not running as expected, UI slowness, IIS timeouts/errors, […]

IIS Tuning for Connectwise Automate

Connectwise Automate leverages Microsoft’s IIS webserver to facilitate application communications. Like other components of the Automate stack, IIS needs proper configuration to perform well under the heavy load of an RMM system. Below you’ll find the core IIS tuning config we use here at Automation Theory whenever we’re doing consulting for partners. As we explore […]